Group litigation · Data breach
The back office for
data‑breach group
claims.
When a breach turns into a group claim, there’s a flood of tasks: verifying thousands of claimants, handling DSARs, issuing claim letters, and corresponding with defence lawyers, all tracked. Claim Inbox manages this back office within your existing case system, with fee-earners approving each step.
What firms running Claim Inbox are seeing
- Capacity from the same team
- 27×
- Less handling time
- 96%
- Cases processed
- 5m+
A breach is
a volume problem.
A data‑breach group claim isn’t a hard case; it’s a huge one. The moment a cohort forms, the work is thousands of near‑identical files: each claimant to intake and verify against the affected class, each DSAR to raise and read, each letter of claim to issue, each update to send, and all of it to evidence.
The difficulty isn’t the law. It’s the throughput.
Cohort intake at scale
Claimants arrive in waves: web forms, CMC handoffs, portals. Each has to be captured, verified against the affected class and matched to a matter before the file even opens.
The same steps,
thousands of timesDSAR raised, response read, eligibility checked, letter of claim issued, client kept updated: the same sequence, repeated across the whole cohort, done by hand.
The defendant’s mail floods in
Acknowledgements, requests and responses from the defendant’s solicitors land continuously and have to be classified, filed against the right claimant and actioned: the queue no one owns.
Data breach claim manual workflow
A paralegal
- Opens the shared inbox
- Reads the email
- Find the question set
- Add questions to email
- Send to client
- Wait for the reply
- Key reply into BMS
- Move to the next one
How it works
The whole cohort
workflow, on one
canvas.
The same capabilities, configured to a data‑breach claim, with a person approving every action, on top of the case system you already run.
Intake & verify the cohort
Each claimant captured, verified against the affected class and matched to a matter: the waves of inbound turned into clean, checked files, not a spreadsheet backlog.
Powered by Claim IntelligenceRaise & read the DSAR
DSARs raised with the defendant, the returned data read for what the claim needs, extracted and anchored to the source page.
Powered by Document IntelligenceAssess eligibility
Class membership and the claim criteria applied consistently across the cohort, grounded in the matter’s rules, a fee earner signing off.
Powered by Claim IntelligenceHandle defendant correspondence
Acknowledgements, requests and responses from the defendant’s solicitors classified, filed against the right claimant and moved on.
Powered by Correspondence ProcessingIssue the letter of claim
The letter of claim and protocol correspondence drafted from the file, deadlines tracked against the protocol clock, with a fee earner signing off before anything leaves.
Powered by Document IntelligenceKeep thousands updated
Status updates and query answers drafted and sent at cohort scale: the right reply, on the right file, every time.
Powered by Client Communications
Built once for the cohort, run on every claimant, with a person approving each step, on top of the case system you already run.
Built for FCA‑ and SRA‑regulated redress
A human approves every action, with a full audit trail and page‑anchored citations. ISO 27001 and ISO 42001 certified, UK‑only data residency, your data never used to train our models.
- Conduct trail
- Page-anchored
- ISO 27001
- ISO 42001
- UK data residency
Automate your book
with Saber.
Send us one workflow you run today: a DSAR, a batch of lender mail, a round of client updates. By the end of the week we’ll show it read, actioned and ready for a paralegal to approve, on your data. No fee, no commitment.
AI suggests. A human decides.
Claim Inbox handles the rest.
